Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. We have written it in plain language so it is easy to understand.

01Who We Are

This website is operated by Creative Cottage, LLC, a Virginia limited liability company ("Creative Cottage," "we," "us," or "our"). This Privacy Policy applies to this website and to the websites, communities, courses, emails, and digital products offered by Creative Cottage and its brands (together, the "Services").

If you have any questions about this policy or how your information is handled, please contact us at [email protected].

02Information We Collect

Information you give us

We collect information you choose to provide, such as when you join our email list, download a free resource, purchase a product, enroll in a course, join a community, book a consultation, or contact us. This may include:

• Your name and email address
• Your phone number, if you provide it
• Billing details needed to complete a purchase (payments are processed by third party payment processors; we do not store full card numbers)
• Messages, questions, survey answers, and any other information you choose to share with us

Information collected automatically

When you visit our website or open our emails, certain information may be collected automatically, including your IP address, browser and device type, pages viewed, referring links, the date and time of your visit, and whether you opened or clicked an email. This information is gathered through cookies, pixels, and similar technologies.

03How We Use Your Information

We use the information we collect to:

• Deliver the products, resources, courses, and services you request
• Send you emails you signed up for, including newsletters, training, and occasional offers
• Process payments and provide customer support
• Respond to your questions and messages
• Understand how our website and content are used so we can improve them
• Protect the security of our Services and prevent fraud or misuse
• Comply with legal obligations

04Email Communications

If you join our email list, you will receive emails related to the resource you requested and our ongoing content. Every marketing email includes an unsubscribe link, and you may opt out at any time. Even after you unsubscribe from marketing emails, we may still send you messages related to purchases or account matters.

05Cookies and Tracking Technologies

We use cookies and similar technologies to keep our website working properly, remember your preferences, measure traffic, and understand the performance of our content and advertising. Some cookies are placed by third party services such as analytics and advertising platforms.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of our website work.

06How We Share Information

We do not sell your personal information. We share information only in the following situations:

• Service providers: trusted companies that help us run our business, such as website and funnel hosting, email marketing, community platforms, course delivery, payment processing, scheduling, and analytics. These providers may use your information only to perform services for us.
• Legal requirements: when required by law, court order, or government request, or to protect the rights, property, or safety of Creative Cottage, our customers, or others.
• Business transfers: if Creative Cottage is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
• With your consent: in any other situation where you have given us permission.

07Third Party Links and Platforms

Our Services may include links to other websites, products, and platforms, including affiliate links and online community platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing information with them.

08Data Retention

We keep personal information only as long as needed for the purposes described in this policy, such as maintaining your subscription or account, providing products you purchased, and meeting legal, tax, and accounting requirements. When information is no longer needed, we delete it or make it anonymous.

09Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information
• Request a copy of your information in a portable format
• Opt out of marketing communications, targeted advertising, or the sale of personal information (we do not sell personal information)

Residents of Virginia, California, and other states with consumer privacy laws may have additional rights under those laws. To make a request, email us at [email protected]. We will respond within the time required by applicable law and may need to verify your identity before completing your request. We will not discriminate against you for exercising your privacy rights.

11Children's Privacy

Our Services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Services after changes are posted means you accept the updated policy.